About us

Welcome to Abbey Flicks!

*All titles are NEW, digitally-mastered & factory-sealed, with full menus, packaging and disc artwork. Cover images may change at any time without prior notification. Content will remain the same, but covers may change, at the wish of the distributor.

*All DVDs are Region 1 and will play in all standard North American (United States and Canada) DVD players. (DVDs may also play in players outside North America.)

*Some of the titles we offer are DVD-R. DVD-Rs are used to manufacture our movies on demand (MOD). Manufacturing on demand enables us to offer video content that might not otherwise be available. By eliminating inventory, waste and inefficiencies in the distribution system, on-demand manufacturing provides the added benefit of helping preserve the environment.

*Upon shipping you are sent the USPS Tracking information in an e-mail. It is sent to the e-mail address given on your order. Because the information contains links it may be in your trash or spam file.

*We ship via The United States Postal Service on Monday - Friday (except holidays). With very few exceptions, we do not ship on weekends.

*We proudly ship WORLDWIDE, as well as, to: Post Office Boxes, APOs and FPOs.

*Just because a title is listed on our site, that does not mean that we guarantee it will be immediately available to ship. We try our best to fulfill orders as quickly as possible, but there are certain time (holidays, etc.) and certain events which make titles more popular - and therefore - less available at any given time.

*If you have a need – an event or class or something – please let us know (in the comments section of your order) and we will try our very best to get the items to you when you need them.

*If you have questions about availability – please ask – we will try to answer you quickly.

*Shipping costs are calculated at the time of checkout by the automated shopping cart system, based upon your location, the number of items and final shipping weight of your order, and the shipping method you choose. You will have the opportunity to review this cost prior to finalizing an order.

*As with most e-commerce sites, Abbey Flicks accepts online payments, through our e-commerce shopping cart system. Abbey Flicks e-commerce platform is Level 1 PCI DSS compliant ensuring maximum protection for our customers.

*If a customer does not have a credit or debit card - the customer can always use a pre-paid gift card (Visa, Mastercard, American Express, Discover), available at most major supermarkets, department stores, and many banks. 

*We also accept mail orders with check or money order payments. (Just contact us for the details.) If you prefer to order by mail (with check or money order) please contact us - prior to ordering - so that we can give you an accurate cost (as a rule of thumb, the approximate cost will be: the cost of the item plus $2.99 per item S&H).

*Due to ease of copying, a DVD can only be returned if defective for a replacement DVD of the same title. In special circumstances, a store credit may be issued in exchange for another title, at Abbey Flicks staff discretion. 

*Special Note: Express Mail and International Shipping are non-refundable.

*Our cut-off deadline for Express Mail is 3:30pm (Pacific Time Zone) Monday through Friday. Of course, we accept Express Mail orders after that time - each day - but if an order is posted later than 3:30pm (Pacific Time Zone) we may not post it until the next business day.

Feel free to contact us at: Info@movietorch.com

*Our Shipping and Fulfillment Department can be contacted at:    

Abbey Flicks
Shipping & Fulfillment Department
22647 Ventura Blvd. Suite 176
Woodland Hills CA 91364

or

Info@movietorch.com

Feel free to contact us there! If you have special requests please let us know! We would love to serve you better.

To contact us about any issue not covered by this information please email us: Info@movietorch.com